CONFIDENCE
is where capability shines
An entirely new approach to building confident, capable care teams. Learning, real-world application and competency assessment, joined up, so skills don't just get taught, they get proven.
The most complete learning & development collaboration in health and social care.
A tailored, needs-based approach designed to give you and your team the confidence they need to deliver the highest standards of care, while ensuring your operation is compliant with inspection requirements.
We build programmes from a blend of eLearning (myAko), tightly structured face-to-face & virtual practice (CBAT) and independent competency checks (Confident Competence) - satisfying your staff’s development requirements while minimising disruption to your organisation’s daily operation.
They don't just know the answer, they trust themselves to do the right thing no matter what situation they're presented with.
Real-time visibility, independent sign-off and an inspection-ready audit trail. You walk in knowing — not hoping.
Care providers don’t have a training problem. They have a capability assurance problem.
Three pressures keep showing up across the providers we work with. Each one pulls leaders away from doing the thing they actually care about - knowing their team is ready for whatever the day brings.
01 THE COMPLETION TRAP
Training gets ticked off -but capability doesn’t follow.
eLearning matrices go green while front-line practice stays uneven. A 100% completion rate tells you who clicked through, not who can actually do the job when it matters.
02 the fragmented stack
Learning, practice and assessment live in three different worlds.
Different vendors, different logins, different evidence formats. Managers stitch the picture together by hand — and the hand-offs between knowing, doing and proving keep falling through the cracks.
03 the inspection gap
You can’t prove, on demand, what your staff can really do.
Inspectors want evidence of capability in the workplace, not just a certificate library. Without independent sign-off, leaders walk into inspections hoping their team will perform — instead of knowing they will.
Three specialists with one joined-up approach.
Each partner solution is complimentary to the others, layering on knowledge and expertise to build more confident teams.
Mobile-first eLearning that builds the knowledge baseline.
Face-to-face & virtual training that turns knowledge into practice.
Independent in-setting assessment that proves capability.
CQC-aligned digital learning, built for the floor.
myAko is the digital learning backbone with high-quality, mobile-first courses written for care workers to do wherever they choose.
WHAT'S INCLUDED
Care Certificate, mandatory & specialist pathways
Mobile-first micro-modules (5–10 min)
Manager dashboards with real-time compliance view
Branded learner experience for your service
HOW WE TEACH
Every course is co-authored with frontline practitioners and is CQC inspection focused. Bite-size video, scenario decisions and built-in checks - so a carer can finish a unit on a break and still retain it.
“We rolled myAko across 14 services in six weeks. Compliance went from 71% to 96% before the next inspection cycle.”
Our open courses give you access to high-quality training delivered by experienced professionals. Whether you're developing new skills or refreshing existing knowledge, we provide supportive, practical learning that makes a real difference.
“The CBAT team don’t just teach the standard — they show you what “good” actually looks like on a Tuesday afternoon.”
Care Business Associate Training
Real-world practice, structured by inspectors.
CBAT bridges the gap between the e-learning module and the resident in front of you. Structured workplace learning, supervisions and observations that turn knowledge into habit.
WHAT'S INCLUDED
In-setting workshops & masterclasses
Structured supervision frameworks
Train-the-trainer for senior carers
Bespoke clinical skills (PEG, catheter, end-of-life)
In-setting checks that prove capability.
Confident Competence is the assessment layer. Short, scenario-based observations conducted in the workplace — proving capability against the standard, not just attendance against a register.
WHAT'S INCLUDED
Competency frameworks per role
In-setting observation visits
Digital evidence portfolio per worker
Inspection-ready reporting
Gain clarity and confidence in the competence of your teams, and easily report back to Regulators with Confident Competence – your complete competency toolkit in your pocket.
“For the first time we walked into an inspection knowing - not hoping - our team could do what their certificates said.”
Each partner is excellent on its own. Together, you get something more – a single assurance story that runs from knowledge and practice to capability and confidence.
Want to see how we can help you build a more confident care team?
Book a 30-minute discovery call and bring your biggest capability gap, and let us give you a plan to close it.
Confident teams at
your fingertips.
A 30-minute call with the three partners behind the programme. Bring your team's biggest capability gap, leave with a plan to close it.